Custom Alert Centre created to notify users of key data points affecting downstream systems, using Onboarding tasks, SmartTips, Shoutouts and SmartWalk-Thrus.
One-click access to request help, capturing key project data automatically, no manual entry required in the help request.
Custom KPI Glossary built per page to help users understand their data, linking directly to the corresponding chart with one-click return to the glossary.
Behaviour-Based Surveys deployed across the 6 most common tasks in Innovation, driving a 37% increase in survey responses compared to the annual survey.
